Faculty Implementation Training & Support Schedule an Appointment Below!
We have teams ready to support you as you get ready for your upcoming term. By quickly sharing your needs, we will match you with the resource who can best help you based on what you are trying to accomplish. You can then sign up for a live session that works with your schedule.
Start here
Technical Support If any of your needs fall into the following categories, our HigherEd Technical Support teams are here to assist you without an appointment.
- Just-in-time assistance
- Technical issues
- Student-Facing support
For ALEKS : Go HERE
For Connect, SIMnet or all other products: Go HERE
Support Resources: To see the Full library of self-help Implementation Support resources, please visit www.SupportAtEveryStep.com.
Upcoming Virtual and On-Demand Trainings: Filter by Connect, SIMnet or ALEKS to see specific trainings for each platform.
Upcoming Virtual Trainings
On-Demand Recorded Trainings
Which product do you need assistance with?
Connect or GO
SIMnet
ALEKS
Will you need assistance pairing Connect or GO with your institution's LMS?
Yes
No
Will you need assistance creating or modifying assignments?
Yes
No
What LMS do you use?
Blackboard
D2L/Brightspace
Canvas
Moodle/Other
Will you need assistance pairing SIMnet with your institution's LMS?
Yes
No
Will you need assistance creating or modifying assignments?
Yes
No
What LMS do you use?
Blackboard
D2L/Brightspace
Canvas
Moodle/Other
Please select the topic below that best suits your needs. If you need assistance with both topics, please schedule two separate appointments.
Course & assignment set-up
LMS integration
What is your course area?
ALEKS for Math
ALEKS for Chemistry
What LMS do you use?
Blackboard
D2L/Brightspace
Canvas
Moodle/Other
Select your LMS (Learning Management System).
Blackboard/Blackboard Ultra
Canvas
Brightspace/D2L
Moodle
Other